Norman currently holds the positions of Fire Police Captain and Director. In the past, He has held the positions of 1st Assistant Chief, 2nd Assistant Chief, 3rd Assistant Chief, Fire Captain, Fire Police, Fire Recorder, President, Secretary, and Vice President.
Ellendale Firefighter of the Year - 2007
EMS Driver of the Year - 2008 and 2009
Junior Fireman of the Year - 2001
Delmarva Volunteer Firemens Association Hall of Fame - 2012
Sussex County Volunteer Firefighter's Association President 2013-2014
Delaware Volunteer Firefighter's Association President- 2019-2020